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10-12-2018 : 3:31

Hosting Terms and Conditions.

The terms and conditions outlined below are designed to protect and benefit all clients.
In particular, they attempt to ensure that the servers are used only for legal and appropriate purposes.

Limitation of Liability.
The client agrees to indemnify and hold EKONNIC LIMITED and any of its associates harmless from any claims resulting from the use of the service, including claims relating to damage to the subscriber or to any other party.

Prices.
Prices are subject to change without notice. Any change in monthly fees will apply to your next hosting period, but will not be payable for your current hosting period.

Use of Servers.
Clients should not attempt to access the sites of other clients, and should not attempt to hinder the operation of our servers in any way. We reserve the right to refuse or cancel service to any client.

Login and Passwords.
All login information:user name(s) and password(s) must be kept confidential. You may not make any password available to the public or to groups of people. This includes POP and FTP passwords. You may not allow the public or groups of people to access any of your POP, or FTP accounts in any manner as this presents an unacceptable security risk.

Shell access.
Providing shell access to a server is a high security risk, therefore in the interest of customer security and protection of software, we do not provide shell access for shared hosting accounts. On the rare occasion that shell access is required please contact us and explain why access is needed. Any attempt to gain shell access without prior consultation will result in suspension of the account until further investigation.

Acceptable Content.
Your website must not contain material, or contain any link to material, which is unlawful, pornographic, sex, gambling-related, threatening, hateful, discriminating, anarchism, terrorism, obscene or which encourages unlawful behaviour. This includes any website with depictions of nudity, as well as material or websites relating to Peer to Peer  programs (BitTorrent, Azureus,...) Hacking, pirated software or Hacking/Cracking programs or archives and Warez sites. EKONNIC LIMITED has sole discretion to determine whether a site's content is acceptable or not. Websites with unacceptable content will be removed from our servers; there will be no refund.

Hosting Packages.
We reserve the right to change the packages that we offer in any way without prior notice. We normally will send out an announcement when we change things but we reserve the right not to.

IP Numbers.
EKONNIC LIMITED maintains control and any ownership of any and all IPv4 and IPv6 numbers and addresses that may be assigned to the client(s) and reserves in its sole discretion the right to change or remove any and all IP numbers and addresses.

What about backup's?
It is the responsibility of the customer to make backups or copies of their website(s) content, files and databases. We strongly advise that you make it a habit to regularly backup each stage of editing your website or any other file modification in your hosting account. In your cPanel is a backup feature, which enables you to make a full backup of your account. You can also make a backup of your website with a FTP program, don't forget to backup your database then. Under no curcumstances leave a backup on the server, always download it to your local computer.

Use of Disk Space.
Your disk space is for your own use only. You may not resell or give away disk space to any third party without written permission from EKONNIC LIMITED.

No Mirroring.
You must not use your website to mirror material on any other website without the express written permission of the owner.

Chat Rooms and IRC.
Chat rooms tend to monopolise system resources and for that reason we do not allow clients to install their own chat rooms. IRC or IRC bots should not be run on our servers.

Resource-Intensive Programs.
If you install and run a resource-intensive program on our servers there may be an additional monthly charge, or we may halt and/or prohibit execution of the program as we see fit.

Spam (Unsolicited Bulk Email)
Spamming, or sending of unsolicited bulk email, from a server is strictly prohibited. Additionally, you must not use an email address or domain name, which is hosted by EKONNIC LIMITED to send unsolicited bulk email. If we decide that you have violated this condition then your account will be deactivated immediately, there will be no refund.

Sites Advertised Through SPAM (Unsolicited Bulk Email) or Unsolicited Newsgroup Advertisements.
Any website advertised in unsolicited bulk email or an unsolicited newsgroup placement may be deactivated immediately at our discretion. Please note that such advertisements are usually considered unethical by the Internet community and not tolerated by us.

Technical Support.
We will provide unlimited technical support relating to the operation of your server and the use of the server's facilities. Please note though that we do not generally provide support for problems with your CGI programs, HTML code, or other website content. We DO NOT provide support to your customers - you need to support your own customers, although we are happy to advise should you encounter any issues you cannot answer.

When EKONNIC LIMITED becomes aware of an alleged violation of its Terms of Use or these Hosting Terms and Conditions, EKONNIC LIMITED will initiate an investigation. During the investigation, EKONNIC LIMITED may restrict a customer's access in order to prevent further potentially unauthorised activity. Depending on the severity of the violation, EKONNIC LIMITED may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offence, EKONNIC LIMITED will notify the appropriate law enforcement authorities of such violation.

Refusal of Service.
We reserve the right to refuse or cancel any service at our sole discretion.
If you breach any of the above terms and conditions we reserve the right to deactivate and/or remove your account from our servers immediately.

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